We currently ship throughout the United Kingdom.

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas.

Orders are processed within 2–3 business days (Monday–Friday).

After processing:

• Transit time: 4–9 business days (Monday–Friday)
• Total estimated delivery time: 6–12 business days

Delivery times are estimates and may vary due to carrier delays or external factors.

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your delivery progress.

We also have a dedicated Tracking Page on our website where you can enter your tracking number to check the latest status of your order at any time.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

• To be eligible: The item must be unworn or unused
• Tags must be attached
• The item must be in its original packaging
• Proof of purchase is required

To start a return, contact us at info@jumsi.com

Items returned without prior approval will not be accepted.

Once we receive and inspect your return, we will notify you if your refund is approved.

If approved:

• Refunds are issued to your original payment method
• Processing occurs within 10 business days
• Your bank or card provider may require additional time to complete the transaction

If more than 15 business days have passed since refund approval, please contact us at info@jumsi.com

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at info@jumsi.com so we can review the issue and provide assistance.